Privacy Policy

Outreach ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We comply with applicable privacy laws, including the Privacy Act 1988 (Cth) in Australia, and, where relevant, the General Data Protection Regulation (GDPR).

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out contact forms
• Request quotes for services
• Subscribe to our newsletter
• Engage with our services

This may include:

• Name and contact details (email, phone number)
• Business information
• Project requirements and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect details such as:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Respond to inquiries and requests
• Send quotes and proposals
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell or trade personal information. We may share it only:

• With service providers assisting our operations (e.g., hosting, analytics)
• To comply with legal requirements
• To protect our rights and safety
• In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your information. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and may use tools like Google Analytics to understand how visitors use our site. You can adjust your cookie settings via your browser.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Data Retention

We retain your personal information only as long as necessary for the purposes set out in this policy or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 privacy@outreachaustralia.com